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This article applies to AmionNext only. AmionNext is the new web-based platform that allows users to manage and view Amion schedule data. To learn more about AmionNext, please see this page. 

For AmionClassic users, which covers OnCall desktop application and OnCloud, please follow the relevant article link below. 

For swaps and one-way swaps in AmionClassic, please see this support page. 

What are one-way swaps?

One-way swaps, also known as shift give-aways, are when Provider A gives away a shift to Provider B. Provider A would have one less shift and not receive anything in return or exchange from Provider B. Provider B would have one more shift on top of their existing assignments. 

For traditional swaps, please see this support page.

How to submit a one-way swap?

From Amion Viewer, open the My Schedule activity:

1. Using your mouse, right click the desired shift to swap
2. Select Give option and the Request Submission sidebar will open
3. Under Your Assignment, select the desired shift you want to trade.
   • Hint: The dropdown will only show the list of shifts for that current month.
4. Under Requestee Staff, select the staff member who will receive your shift
5. Under Comment, add any relevant comment for the designated staff member and/or scheduler who will approve/decline the swap. The comment section is optional.
6. Click Submit Request

As a staff member, how to accept/decline a swap requests?

From Amion Viewer, open the My Schedule activity: 

1. In the Request sidebar, find the swap request
   • Hint: Use the drop down filter and select Pending to only show pending requests, as opposed to requests that already been acted upon (e.g. approved, declined, expired, etc)
2. Select Accept or Deny button, as appropriate; a comment is optional

Note: If the schedule does not require admin approval of swaps, then the swap is final. Please validate the shift-trade by going to My Schedule for the newly assigned service assignment. The schedule will be updated instantly for all parties. 

Admin Review of Swap Requests

As an optional setting, schedulers may choose to enable final admin review of all swaps. In effect, swaps are not final until approved by the scheduler who manages your schedule. The scheduler will receive notification once both parties have agreed to the swap request and will approve or decline.

For more on configuring admin review of swap requests, please see this support page. 

As a scheduler, how to approve/decline swap?

From Amion Manager, open the Tasks activity:

1. On the left hand side, review the Requests sidebar
2. Select the swap request
3. Click Approve or Deny button as appropriate; a comment is optional