How can we help?

Add Contact Info

• Go to Settings > Staff Members.
• Click the Pencil icon on the left of the provider's name or Edit on a provider's card.
• Under Contact Info, click Add Contact Method or update the existing information.
• Select contact type (e.g., mobile, pager).
• Enter number and optional note.
• First contact method = primary (used when on call).
• Add multiple methods as needed.
• Save changes using the Save button in the upper right.

Viewing Contact Info

• Changes appear after publishing the schedule.
• Primary contact shows on the Who’s On list.
• Additional contacts may be accessible via "See more" link.

Order – Setting Contact Preference

• Contact order = order of contact preference.
• Drag and drop contact method cards to rearrange.

Delete a Contact Option

• Use the three-dot menu on the contact card > Delete Contact.

Hide on Schedule

• Enable Hide on Schedule to restrict visibility.
• Only visible to Admin or Switchboard roles.